Search found 815 matches

by BirdMom
Sat Jul 02, 2011 3:54 am
Forum: Walt Disney World Resort
Topic: Something I have always wondered about refunds
Replies: 51
Views: 14790

Re: Something I have always wondered about refunds

When I was a Main Entrance lead in Anaheim, I saw more than a few occasions where Guest Relations had decided to go ahead and refund the guest's admission and parking for the day. The routine was that they would put the cash refund in a ticket envelope, escort the guest's party through the exit and ...
by BirdMom
Sat Jan 29, 2011 1:52 am
Forum: Stupid Employee Tricks
Topic: are the rules very tough
Replies: 7
Views: 1931

Re: are the rules very tough

As they said, depends on the department. I got very annoyed as a lead that my managers wouldn't back me up when it came to appearance guidelines, even though certain CM's were wearing pretty heavy make-up, well beyond what the guidelines stated. They didn't want to make waves. They also couldn't be ...
by BirdMom
Mon Jan 03, 2011 4:15 am
Forum: Disneyland Resort
Topic: Chaos On Christmas Day
Replies: 22
Views: 6837

Re: Chaos On Christmas Day

If I remember correctly, MLK isn't that bad. It's not like a summer 3-day weekend. Big lines in the a.m. and steady after that, at least at the entrances anyway...
by BirdMom
Mon Jan 03, 2011 4:08 am
Forum: Disneyland Resort
Topic: I'm becoming one of "them."
Replies: 52
Views: 14269

Re: I'm becoming one of "them."

OMG, that shirt is hysterical! Well, at other times when I've been between stints of employment at the park, I would still have guests walking up to me, in my plain clothes, and asking me questions. I don't know if it's because I didn't look confused, or just seemed to be fine with standing/sitting ...
by BirdMom
Sat Jan 01, 2011 3:16 am
Forum: The Break Room
Topic: April 9th ! Official Opening of Space Mountain Mission 2 ! (Disneyland Paris)
Replies: 11
Views: 7333

Re: April 9th ! Official Opening of Space Mountain Mission 2 ! (Disneyland Paris)

I got to ride the DLP Space while my friend and I were there in September. I'd heard it was rough from a couple of the DLR managers who'd visited before we did, and they were right. We got on pretty quickly - it was off season, so the line was only 5 minutes the first time we rode, but it would be w...
by BirdMom
Sat Jan 01, 2011 3:07 am
Forum: Disneyland Resort
Topic: I'm becoming one of "them."
Replies: 52
Views: 14269

I'm becoming one of "them."

I haven't worked for DLR since this time two years ago. And frankly, I only went back because A) my student loans were coming due and I needed a job fast, and B) I missed free admission. So after 14 years altogether of working there, and missing some things, it's finally happened. I got an AP for Xm...
by BirdMom
Sat Jan 01, 2011 3:02 am
Forum: Disneyland Resort
Topic: Chaos On Christmas Day
Replies: 22
Views: 6837

Re: Chaos On Christmas Day

So glad I don't work for the company anymore. I feel your pain on the West side. It's almost over guys...
by BirdMom
Sat Jan 01, 2011 2:57 am
Forum: Disneyland Resort
Topic: Stupid Ticketing Tricks
Replies: 8
Views: 3052

Re: Stupid Ticketing Tricks

Went into park as guest. My phone was dead/acting up (Android = battery eater), so as I went thru, I asked the Main Gate CM for the time, and all I got was "No I'm not giving you a handstamp." I repeated the question "Ma'am I'm just asking what time it is." Several times, and it just didn't seem to...
by BirdMom
Sat Dec 11, 2010 2:43 am
Forum: Disneyland Resort
Topic: Stupid Ticketing Tricks
Replies: 8
Views: 3052

Re: Stupid Ticketing Tricks

As a former Ticket Taker lead, I can tell you that there are ways of looking up the codes on home printed tickets, and all the transactions on the paper tickets, but it really does take a lead to be able to take the media into a booth or office and look it up. It does get worse, because the ticketin...
by BirdMom
Wed Oct 06, 2010 3:05 am
Forum: The Sweatbox
Topic: Ever Feel like you are being Shopped?
Replies: 34
Views: 1720

Re: Ever Feel like you are being Shopped?

I used to have a sixth sense about being shopped, so I would just put on an extra layer of perky and deal. I hate people who use CMs for freebies. When I had gone back for awhile, I was working Main Entrance and was escorting a woman with a rolling suitcase across the Esplanade. She told me she work...