Calling Cranbiz: Bad Bus Problem
Posted: Tue May 27, 2008 10:19 pm
Cranbiz: I found this quote in a post on another forum. Cranbiz, oh God(dess?) of all things busses, we need your divine wisdom! Apparently they experienced problems all trip with CMs being very inconsistent and unprofessional when it came to loading the ECV onto the busses. The following quote represents the most disturbing experience:
The worst night however was yet to come! We had gone to Downtown Disney to do some shopping and had tickets to the Pirate Party at MK. Since there is no transportation to MK from DD we went over to Saratoga Springs to catch the MK bus there and also because we wanted to see that resort as we were considering becoming DVC members before this trip. We arrived at the bus stop and 6:50 pm. At about 7:15 the first MK bus arrived however the bus was having troubles and broke down. No problem those things happen. At about 7:40 another MK bus shows up this bus had room for us and was one of the low buses with a ramp however the bus driver comes out and tells that there is too many people waiting that we will have to take the next bus even though we were the 2nd family in line of all the people who were waiting. So then 20 minutes later at 8pm another MK bus shows up there are about 10 people already on the bus and about 6 other people waiting in line with us. This bus was the type with the lift. The bus driver gets off the bus and tells he won't take us because the lift takes too long and is difficult and that there is a lowboy bus 2 buses behind him which will be much easier for my mom to park the ECV on. We tell him we have been waiting since 6:50 (now over an hour at this point) and that we have no problems using the lift as we have used it several times before on this trip and we are trying to get to the Pirate Party and the parade at least before it starts at 8:30. He proceeds to argue with us saying that's not true as he was at the stop 45 minutes ago. This guy was a total jerk. So on he goes without us. 5 more buses come in the meantime none of them for MK so much for him telling us that there was another MK bus 2 buses right behind him. This guy totally lied to us then has the nerve to accuse us of lying to him.
So now it's 8:15 and finally an MK bus comes from the other direction (it was finally the replacement for the 1st MK bus that broke down) and takes us to MK for the pirate party. Thank goodness the parade started in Frontierland or we would have totally missed it. So we ended up waiting 1 1/2 hours for an MK bus at Saratoga Springs. We could understand 40 minutes due to the bus breaking down but 1 1/2 hours and being what we felt to be discrimination was uncalled for.